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Jennifer is also developing a series of books to educate children about the power of AI and machine learning About the Host: Astrid Winkler Astrid is a budding freelance journalist and content writer from Switzerland. The self-autonomous team needs input from experts- on technical thought leadership and guidance. Used in the best way, both can lift the other to a higher level of effectiveness, but as for now, this is not possible. Mike asked us this question, Do you have a mentor?

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Can you identify tangible ways for value to be visible and is quality is seen at the level it needs to be? Before changing the quality mindset in your organisation, define where you are now? Where do you want to be? Be clear on it and then you can define how to come from 1 to 2! Does the team believe in you, are you showing your passion and can they buy into your values? Simon shared his testing values he uses to get the team believing in what they want to achieve and it helps them to move forward.

Once the team feels empowered, engage and inspire them by organising an internal community of practice. For example, you can invite engaging speakers from outside of the business, share blogs and online material for the team to learn. Learn by example, be active in the external communities and work as a great example. Find every opportunity to speak about quality.

Raise the awareness of what the team is doing and show what the team could do if given the chance. Find your allies and search out the voices within other teams who get what you are trying to achieve and convince them they will advocate for you within the wider business.

The more people who believe in your message, the better it stands of being heard. Speak the language of the business and find a way to articulate the importance of quality. Get feedback and review — regularly ask for feedback from the wider business, send pulse surveys to key people and work through and improve on suggestions.

Show that you take it seriously and work on it. Keep going, because difficult roads often lead to beautiful destinations.

Be ready for a journey. One of the questions everyone was curious about was, what was humanual testing? It is a collection of user-centric testing techniques, application of an empathetic mindset, founded on principles of design thinking and evolution of thoughts. It is not a model with a prescribed process, a stage of testing or a nice to have, you know if there is time, because there is never time.

It is too important to ignore. Humanual testing and design thinking, attributes of design thinking, Empathy — Is so important. Many people forget what you said but never how you made them feel.

How can this relate to how you make them feel, how the webpage made them feel? Non-judgmental mindset, holistic, constructive and collaborative thinking is the key.

Empathise — Define — using effective techniques creating opportunity statements. Putting a sentence into combining the role and challenge — Ideate — The best way to have a good idea is having a lot of ideas. Questioning also what could be a bad idea and — Prototype — Design thinking has a deep relation to Concept for what is for? Try something else if the first idea is not working. Mike on what defines a good leader — A good leader is listening, has a high level of understanding, uses his empathy, knows his people inside and out, is constantly coaching, mentoring and guiding.

A good leader is transparent and inspires and motivates his people. Mike on the values of great leaders — He gives his service to others by assisting and inspiring the team and helping them to grow. Evaluate the skills of the team and take chances on those with high potential. Good leaders care about what is right. A great leader uses the 4 magic words, what do you think?

Giving and accepting feedback, honestly, holds the team accountable for continuous training and education with open door policy. Trust — without trust you will spend lots of time trying to regain it and if you lose it, it may never come back. Protect your team and know what motivates your team. Constructive criticism is imminent, but remember, praise in public and criticize in private. They will respect you for doing this. To whom are you committed, what time.

It is a simple process to follow. Say they work with me instead to build confidence in and with your team and make them feel part of the team. Have you ever been walking through a corn maze? You may have two options. First — using a map or second — follow the way your inner voice tells you and trust it fully. What would you choose? Using a map takes away your creativity, you might get through it quickly, but you will not fully explore the whole field.

You may miss some very interesting and important parts of the maze if you just try to find the fastest path out. Running into a corn maze is like walking on the path to success.

What you see, may not be what you get. But sometimes, changing the path ahead of you can lead you to beautiful destinations. Love the journey not just your goals to success, in every mistake or wrong decision, lies learning you might have missed if it would not have been done. Mike asked us this question, Do you have a mentor?

Do you have one? What is your story? Does your customer have faith in you and do you know what to report? Are you being asked to do something you know is not right? Always keep in mind, your customers are hungry for information and they are waiting for you to do the right thing.

What a great way to end the session leaving us wondering with many questions we needed to answer for ourselves. I am curious to find my own answers. What about you? Jen suggested some great tips to create your leadership resume such as expand in multiple roles, put the areas of your focus, not just your existing expertise.

It is important to create a community at this time. A community you can lean on and support others as well. On Leadership in a pandemic, Jen shared it is a new experience.

When encountered with the question how are you managing your leadership in these times, Jen said — Be real, be you, I have no idea this is my first pandemic. We are working from home and it is important to show that we are empathetic, kind and caring. Empathy — show empathy around the circumstances your team is facing. Schedule 25 min breaks for your team working remotely throughout the day. You have to keep this winning mindset.

It is hard, the world is getting smaller so we have to start to stand together. We need our community, it is important to lean on others and ask for help. If you help someone else with their issues, it will also help you with yours.

Pay more attention to communication. Be someone who can solve a problem. Break out of your mould your role, the way people see you to get your career advances. Make mistakes- to reduce anxiety about new roles, new skills. Step out of your lane — people will perceive you are more capable.

And remember always, sometimes you have to change the company, to change your role. The strongest people are the ones you have to check on the most. Build trust, follow your metrics and express it. Communicate with people to influence others and go on different reactions.

You have to deal with a lot of things now, be open. New Skills for leaders to do well with more remote work- you are on TV. Learn skills, be more animated, entertaining, open and empathetic.

Raise your hand and volunteer for work and try to find something how you can move the team forward. Take the opportunity. Language — People often use language in non-precise ways and some of them complain about others pointing out their sloppiness. Where is the problem? It is a poor use of language which can lead to confusion and misunderstanding.

Paul argued that if you call yourself a QA question asker, quality assistant — people hear QA and assume quality assurance anyway.

Test escape — It may not be worthwhile to create checks for escape that are:. A standard of measurement. No metric exists that can be applied directly to happiness. A mathematical function that associates a real non-negative number analogous to distance with each pair of elements in a set such that the number is zero only if the two elements are identical, the number is the same regardless of the order in which the two elements are taken and the number associated with one pair and a third element is equal to or greater than a number associated with the other member of the pair and the third element.

Any observed statistical regularity will tend to collapse once the pressure is placed upon it for control purposes. And to me, this is seriously something we should keep in mind in our work. Containing misleading information gives a false sense of completeness. What is your biggest fear? Answer to this question gives you more input into your testing strategy and coverage of the required documentation.

UI automation is often used too much and created by non-developers. When you take a tester away from testing and have them write automation you likely lose a good tester and gain a bad developer. Automation will likely not increase your coverage, decrease your costs, save your time or allow you to reduce headcount.

Unless you also increase risk. Automation can give you a decent sanity check of your product and execute in less time than a human performance the same checks. My key takeaway was a word of advice to leaders and testers — do your best to fight for good. Wow, what a sentence to end one month, four weeks, twenty days full of knowledge on leadership and testing! What an amazing time we had together and how much wisdom we managed to take with us. What was your favourite moment at this conference?

I would like to thank Anna Royzman and her team who did an amazing job organizing and leading this conference in such difficult circumstances and never losing their smiles. For all of you, I wish great success in testing, creating personas or for great leadership. I am looking forward to meeting you again and listening to your new experiences. Till then, stay safe, take care and love what you do. I hope to see you there again.. Astrid Winkler is a budding freelance journalist and content writer from beautiful Switzerland.

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I have to share my background. I started in the tech field as a tester. My first job in the high tech field, I was a key engineer, probably that is more of a fancy title, but I guess Tester could have been a more appropriate title for a company that most of you know called Autodesk.

I was working on a project called Architecture that was my first job and actually built my technical career. That was I became an automobile engineer if one can say. Later I became a director, became an IBM, and then I moved to a different and a little different role. So I want to describe myself as a pastor today, but if the question is more applicable, how do you describe the job of a tester? So you are the client.

You are the face of the client. There are so many mistakes. The people in leadership roles are interesting, I frequently question their leadership. Not allowing the opinion of other leaders. I also think people mix up a leader and manager role. Sometimes people get the title of the leader but they are meant to be managers and vice versa. Once they learned that mistake, then hopefully they get to a situation where they never hire somebody who is not smarter and more knowledgeable.

People need to understand that there can be more than one correct answer to the majority of the question, yes, there are some that are very clear. And if some of your team members do not agree with your views or think differently, please let them go ahead and develop on it. Let them take over because of their idea, they will do everything they can to defend it, defend it in a way, make it happen.

That might lead to petty arguments. Let your people do things. No matter how small the task is, but it is their task and you can help them do it better. And he actually helped me find a job elsewhere.

So let me help you find a job. So the most satisfying thing, I think is for the family or at least for me is to find the right spot for you or for your employee. Sometimes it means you move things around. Sometimes it means you move people out. Helping people grow, mixing them together by recognising their talents and helping them fit where they belong to, and making most out of it for them, for the team and the product, gives me the satisfaction of special kind. Thank you, Zhenya for the interesting conversation.

CEO Mirigos w ith nearly 25 years of software development experience, Zhenya had an opportunity to help grow and make successful many companies of different sizes and different maturity levels. Zhenya is a renowned expert in building and managing globally distributed organizations. With experience working with teams on almost every continent, Zhenya developed unique know-how for successful software development with remote talent. Zhenya is a frequently invited speaker at international conferences and has co-authored multiple books on subjects of leadership, remote management, and product development.

For the past six years, Zhenya has been focused on helping local companies to build efficient use of remote people and teams. This time we have Jennifer Bonine with us. I want to make sure that along with the rapid technology changes people have the tools and skills needed to lead and navigate these changes. Managers we have plenty of in the world, but what I feel is critical right now are great leaders who can help communities, organizations, teams, and people through all the challenges we are all faced with currently and in the next few years.

I hope people get some techniques and strategies to help them think about their leadership style and how they want to adapt it to what is needed in their current organization. I also hope they connect with others facing similar challenges to network beyond the session and help them with leadership challenges they may be faced with. You have the added distractions of family members, other things happening in the world, balancing work and family, and other stressors so remote and then quarantine add a whole new dimension to teaching a workshop!

Interaction and discussion are key. Also, shorter intervals and more breaks help. The connection is also key. I always start with an activity to connect the audience to one another. Better connected teams outperform teams that are not highly connected. So creating that connection even in a remote workshop is necessary and critical for success! And to maximize learning.

What varies more is what different needs from you as their leader. It is important to understand the traits that are most needed for the team to succeed and to make sure you as their leader have what is needed in that project and to achieve the goal. Many people believe you need to be deep in the subject matter to lead and really what usually is most needed are skills like being able to identify talents and strengths in team members and highlighting and showcasing those talents.

Another big task for any leader is to be able to remove barriers and utilize emotional intelligence in situations. It is also important to know when you need a different leader to change the outcome. For example, some people lead best during growth stages of teams, some during sustaining times, and some in times of reinvention. It is important to know what stages of companies you prefer and to know when it is time for another leader to step up and take your place.

We see even in leaders of different countries and how they are leading their citizens through a pandemic. They have different approaches and styles of leadership. If you look at countries with leaders that are recognized as emotionally intelligent and empathetic they are excelling at this time.

When in crisis empathy and emotional intelligence are key to leadership and sound decision making. I believe more leaders need formal training in emotional intelligence and how to adapt their leadership style as needed based on the situation and team they are needing to lead. I love being a mentor and coach and seeing people succeed in their personal and professional goals. I believe diversity of thought and experience is critical for all leaders.

They have done studies that show female leaders tend to naturally have more empathy so in times of crisis they can draw upon that skill if it comes naturally to them. That is not to say that all women have that trait, but the percentages seem to be higher in women overall. I have on my personal board individuals that are extremely strong in areas I know I am not as strong in for the reason of being able to give me another perspective on a situation or challenge I may be facing as a leader.

I learn so much from youth and working with them and hearing their ideas and approaches to solving challenges. It was fun to provide a chapter in this industry collaboration around the impact of AI on Quality and DevOps. Thank you, Jennifer, for the interesting conversation.

AI Appstore specializes in custom subscription technology bundles, leveraging an intelligent platform to recommend actions and changes in the software development lifecycle. She has held executive-level positions leading teams for Oracle and Target and is a founding board member of the United States bid for a World Expo Jennifer is a Minneapolis St. Jennifer is also developing a series of books to educate children about the power of AI and machine learning. The temperature is dropping here.

It is hard to believe we are already in the last week of the conference. How is it possible? The time is running so fast and I feel like we just started and now it is almost over. I am curious to see what this week holds for me and jump-start with the first day.

Servant leadership is a journey, not a concept. Practice it. It is necessary to build autonomy and mastery in every team during the agile transformation. All engineers should be able to perform the role of a tester. Ali mentioned that technical training on test automation starts with teaching testing skills. Even if you have a crystal clear vision, your journey will be unexpected. The self-autonomous team needs input from experts- on technical thought leadership and guidance.

Get one, even for part-time. Set the Groundwork and straighten up the existing test process and follow the performance testing process:. This can be identified by doing a POC. This is not required or mandatory if the performance test framework is in place already. When we have answered all the questions we can look into the performance test scope.

Christina shared some tips if the application is already in the production:. When you have done all of this you can start scripting. For performance test execution planning and test execution, it is important what we plan, the performance test execution time slots are important and so is to communicate it to the application team and the other teams who use that environment.

Get the confirmation from all the teams prior to performance test execution. Before kicking off the test please send a notification. Christina shared the following performance metrics we need to collect in the process.

And then analyse and report and think of the other checks that you should add. An interesting session to end the day with, before the next day starts…. He suggested starting the quality of life narrative with misconceptions around testing and QA e.

Check out my notes yourself —. How do you want testing to be perceived? Can you identify tangible ways for value to be visible and is quality is seen at the level it needs to be? Before changing the quality mindset in your organisation, define where you are now?

Where do you want to be? Be clear on it and then you can define how to come from 1 to 2! Does the team believe in you, are you showing your passion and can they buy into your values? Simon shared his testing values he uses to get the team believing in what they want to achieve and it helps them to move forward.

Once the team feels empowered, engage and inspire them by organising an internal community of practice. For example, you can invite engaging speakers from outside of the business, share blogs and online material for the team to learn.

Learn by example, be active in the external communities and work as a great example. Find every opportunity to speak about quality. Raise the awareness of what the team is doing and show what the team could do if given the chance.

Find your allies and search out the voices within other teams who get what you are trying to achieve and convince them they will advocate for you within the wider business.

The more people who believe in your message, the better it stands of being heard. Speak the language of the business and find a way to articulate the importance of quality. Get feedback and review — regularly ask for feedback from the wider business, send pulse surveys to key people and work through and improve on suggestions. Show that you take it seriously and work on it. Keep going, because difficult roads often lead to beautiful destinations. Be ready for a journey. One of the questions everyone was curious about was, what was humanual testing?

It is a collection of user-centric testing techniques, application of an empathetic mindset, founded on principles of design thinking and evolution of thoughts. It is not a model with a prescribed process, a stage of testing or a nice to have, you know if there is time, because there is never time. It is too important to ignore. Humanual testing and design thinking, attributes of design thinking, Empathy — Is so important. Many people forget what you said but never how you made them feel.

How can this relate to how you make them feel, how the webpage made them feel? Non-judgmental mindset, holistic, constructive and collaborative thinking is the key. Empathise — Define — using effective techniques creating opportunity statements.

Putting a sentence into combining the role and challenge — Ideate — The best way to have a good idea is having a lot of ideas. Questioning also what could be a bad idea and — Prototype — Design thinking has a deep relation to Concept for what is for? Try something else if the first idea is not working.

Mike on what defines a good leader — A good leader is listening, has a high level of understanding, uses his empathy, knows his people inside and out, is constantly coaching, mentoring and guiding. A good leader is transparent and inspires and motivates his people.

Mike on the values of great leaders — He gives his service to others by assisting and inspiring the team and helping them to grow. Evaluate the skills of the team and take chances on those with high potential. Good leaders care about what is right. A great leader uses the 4 magic words, what do you think? Giving and accepting feedback, honestly, holds the team accountable for continuous training and education with open door policy.

Trust — without trust you will spend lots of time trying to regain it and if you lose it, it may never come back. Protect your team and know what motivates your team.

Constructive criticism is imminent, but remember, praise in public and criticize in private. They will respect you for doing this. To whom are you committed, what time. It is a simple process to follow. Say they work with me instead to build confidence in and with your team and make them feel part of the team.

Have you ever been walking through a corn maze? You may have two options. First — using a map or second — follow the way your inner voice tells you and trust it fully. What would you choose?

Using a map takes away your creativity, you might get through it quickly, but you will not fully explore the whole field. You may miss some very interesting and important parts of the maze if you just try to find the fastest path out.

Running into a corn maze is like walking on the path to success. What you see, may not be what you get. But sometimes, changing the path ahead of you can lead you to beautiful destinations.

Love the journey not just your goals to success, in every mistake or wrong decision, lies learning you might have missed if it would not have been done. Mike asked us this question, Do you have a mentor? Do you have one? What is your story? Does your customer have faith in you and do you know what to report?

Are you being asked to do something you know is not right? Always keep in mind, your customers are hungry for information and they are waiting for you to do the right thing. What a great way to end the session leaving us wondering with many questions we needed to answer for ourselves. I am curious to find my own answers.

What about you? Jen suggested some great tips to create your leadership resume such as expand in multiple roles, put the areas of your focus, not just your existing expertise. It is important to create a community at this time. A community you can lean on and support others as well.

On Leadership in a pandemic, Jen shared it is a new experience.